Seasonal MyHR Live Support Advisor

Company: VirtualVocations
Location: Cedar Rapids
Posted on: November 15, 2024

Job Description:

A company is looking for a Seasonal My HR Live Support Advisor (MHLS).

Key Responsibilities

Take ownership of employee contacts and resolve inquiries via phone, chat, tickets, and emails
Build customer trust through empathetic conversations and adjust resolution plans based on employee needs
Collaborate with partner teams to address cross-functional issues and improve policies

Required Qualifications

2-5+ years of experience in contact center, customer service, or human resources
Proven ability using Microsoft Office and other computer-based programs
Schedule flexibility to support 24x7 operations
5+ years of experience preferred, with previous HR experience
Bachelor's degree or advanced education in a related field is preferred

Keywords: VirtualVocations, Waterloo , Seasonal MyHR Live Support Advisor, Other , Cedar Rapids, Iowa

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